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FAQ

What is the lead time for sample orders and normal orders

Sample orders are generally 7-10 days, normal orders are about 35 days.

You may want to know

What quality certificates do LoctekMotion products have

CE, RoHS, GS, FCC, UL, PSE, KC, RCM, etc.

What should I do if there is a problem during the use of the product

There are Common Fault Treatment at the end of the Installation Guide. If there is no treatment to your problem, you could contact your sales representative, or contact us by website www.loctekmotion.com and email catherine@loctekmoion.com. Our customer service staff will respond you soon. (Note: It’s best to provide photos or videos so that our engineers can check and provide solutions.)

 

How can I obtain pricing information

Please contact us. Our sales representatives will offer you detailed pricing on products and discounts timely.

Is there a discount for large orders

Yes. The more the order quantity, the lower the unit price.

What is your MOQ

Our MOQ is 300 pieces. But you could place sample order first.

Can I make a small sample order before I place an order

Yes, the number of sample is up to 2 pieces.

What is the lead time for sample orders and normal orders

Sample orders are generally 7-10 days, normal orders are about 35 days.

Can I buy the control box or lifting actuators of standing desks separately

Can I buy the control box or lifting actuators of standing desks separately?

Can I choose the handsets for my standing desks

Yes, you can choose diverse handsets for most models of desk. 

Does LoctekMotion provide customized services

Yes. You can customize the contents of the package box and installation guide, as well as the logo of handsets.

Can LoctekMotion's product promotion materials be used for my product promotion

Yes. Our sales representatives will provide you with product installation videos, promotion videos, pictures and brochures.

Loctek Headquarter

Loctek Factory

Jiangshan, Ningbo, China

Binhai, Ningbo, China

Guangxi, China

HCMC, Vietnam

No. 9, GaoYa Road, Science and Technology Park, Jiangshan Town, Yinzhou District, Ningbo, China

LoctekMotion 浙ICP备09096894号-4